(EOS) Everything On Screen Interface
User has visual contact and direct access to the Main Panel and Control Panel at all times, with the ability to hide either if he so wishes. Any chosen Window or Report is docked in between and fully re-sizable.In the case of the image on the right, a Service Report is docked with its relevant assistance windows such as Job Status, Allocation History, Product History, Color Code Settings, Notes, etc.


Client Management
This is a simple, easy to use client database with relevant information such as addresses and communication channels.Some features include:
- Adding new clients
- Editing existing clients
- Deleting existing clients
- Filtering
- Color coding
Service Report Management
This is a detailed Service Reports database with information that refers to all client’s products that have been serviced, repaired, upgraded or otherwise processed in the Service Department.The user has the ability to:
- View Service Report data at a glance
- Launch and view full Service Reports
- Delete Service Reports
- Export to CSV
- Perform multiple filters ...and much more!


Spare Parts Inventory
A comprehensive list of all Spare Parts both new and used in stock.The user has the ability to:
- View important Spare Parts data at a glance.
- Print and Export to PDF and CSV
- Add, Edit, and Delete Spare Parts
- Perform multiple filters
- Use Barcode readers to search for existing parts and to input new parts
- Supplier, wholesale, retail price and gross profit info is displayed
- Setting of a minimum stock alert ...and much more!
Technician Performance
A detailed report on each technician's performance in the technical department.The user has the ability to:
- Choose particular info to be displayed on screen and/or report
- Print and Export above to PDF and/or Word
- Group data by Day, Week, Month, or Year of any particular technician


Label & Barcode Generator
This is a powerful yet simple tool enabling the user to generate and print both Barcodes and Text Labels.Some features include:
- Barcode generator using a comprehensive list of international barcode format standards
- Text label generator, with adjustable fonts, font size, style, and color. A possible use is printing the personal info of a client into a label for use on the product itself, on envelopes etc.
- Printing on A4 adhesive pages and supported Label Printers
- Wide variety of A4 templates available for printing
- Can choose particular labels on A4 templates for avoiding waste
- Can export barcodes to picture formats
Statistics
This is a tool enabling the user to generate a plethora of statistical data regarding the running of the Service Department.The user has the ability to:
- Generate various reports, displaying graphical and textual data
- Specify the time frame from which to gather data
- Print and Export reports in multiple formats, including PDF, CSV, and Word
- Cycle through generated reports


Other Features!
Full Customizability
Labour Charge Calculator
User Authorization
Scheduled Database Backup & Restore
Client Notifications
Secure Remote Access through SSH
...and much more!