The ‘Alternate Charge’ is a charging method used by the Labour Charge Calculator to calculate how much to charge a client for labour done. The philosophy […]

The ‘True Costings’ is a charging method used by the Labour Charge Calculator to calculate how much to charge a client for labour done. This tool […]

In the ‘SMS to Client’ section you have the ability to send SMS messages to your client using your own default SMS template, defined in the Notification Settings. Depending […]

In the Email Client section you have the ability to send emails to your client using your own default email template if you so wish, defined in […]

The Labour Charge Calculator section provides a very powerful tool which, when set up correctly, can maximize profits for your company as it aims to calculate a […]

The Spare Parts Breakdown section allows you to manage all spare parts used for a particular repair job. This section is accessible from the In-House or Call/Visit […]

The Product History Report provides an overview of the hardware related work done to a particular product. It displays in all detail the past faults of a […]

The 3rd Party Service Report is accessible from any In-House or Call/Visit report which has a 3rd party allocated to it. This report is to be […]

The Call/Visit report is accessible from the Pending Jobs and Service Reports sections. Once launched, you will see a screen similar to the one above. The report is launched with […]

The Date OUT Service Report is created when an In-House report is set as completed. This is the report that can be handed to the client […]

The In-House report is accessible from the Pending Jobs, Service Reports and by clicking the ‘View In-House Report’ button on the Date In/Out Service Report screen. […]

The Date In Service Report is the report completed when an In-House Client delivers a product to be serviced at your establishment, as described here. Using […]